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FAQ

Welcome to our company, here are some frequent asked questions

We price all of our tours according to the value we provide. Most tour companies have hidden fees and don’t provide high quality services.. Each tour also helps out the local families we work with, who we also help out with sustainable business practices. If you’d like to join more than one local tour, contact us and we can help give you a bundled deal.
A better question might be, What doesn't the tour price include? Our day tours include local food, plenty of cold water, our road crew, drivers & tour guide, petrol, and of course, “Dive in the real authentic lifestyle travels”
If you’d like to cancel your tour, please contact us via phone or email more than 24 hours in advance. This way we can notify our team of drivers and guides. If you’d like to reschedule your tour, please let us know more than 24 hours in advance. We don’t charge extra for rescheduling, but letting us know in advance is best so that we can arrange our team for you. We understand that some circumstances make it difficult to give advance cancellation notice. If you must cancel last minute, please contact us via phone and we will discuss refunds depending on the situation.
If you would like to pay in advance, Please contact us to get more information Or After we finish the tour, which will satisfy you a lot, you can pay by cash (in VND or USD).
We provide helmets, full bodied rain ponchos, plenty of water, and always have a first-aid kit on hand. This means you don’t need to bring much! We do recommend that you wear sunscreen, sunglasses, and good shoes. For women, we don’t recommend wearing dresses or skirts as it can be uncomfortable while riding on the scooter.
Please let us know if you (or anyone in your group) are a vegetarian or have a dietary restriction when you purchase tickets. We will do our best to accommodate your needs.
You do not have to worry about that problem because our tour guides are licensed and well-trained. And we will not charge any fee on your young baby (2-3 years old)